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Austronix Unity Enterprises Pvt. Ltd. empowers businesses with innovative software.

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  • What we do

    AI & Intelligent Solutions

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    What we do

    Discover the latest insights on operational scaling, API integrations, and cloud system architecture.

    What we do →
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    Explore tailored technology solutions and digital transformation strategy guides built for your specific sector.

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AI-Powered ERP & CRM Development
AI-Powered ERP & CRM Development

AI-Powered ERP & CRM Development

Build AI-powered ERP and CRM systems with intelligent workflows, copilots, automation, forecasting, personalization, integrations and analytics — engineered for enterprise scale, security and adoption.

Overview

AI-PoweredERP&CRMSystemsThatFitYourBusiness

AI-powered ERP and CRM development is not just about adding chatbots to enterprise software. It is about solving real operational problems — automating workflows, assisting users, forecasting demand, personalizing engagement, integrating systems and surfacing insights — so teams work faster and decisions improve.

We help enterprises, scale-ups and mid-market organizations build AI-powered ERP and CRM systems. Whether you need a custom ERP, a custom CRM, AI features on top of an existing platform, integration between ERP and CRM, or modernization of legacy enterprise systems, we engineer the solution around your processes, users and business goals.

Our approach combines process and systems assessment, UX and product design, ERP/CRM architecture, AI feature engineering, workflow automation, integrations, data and analytics, security and compliance, deployment and adoption into one coordinated delivery process. AI accelerates requirements, code, testing and content — while engineers keep architecture, quality, security and scale accountable.

We focus on enterprise systems that are reliable, secure, auditable and adopted in production — with role-based access, audit trails, workflow controls, AI guardrails, observability and evaluation built in from the start.

ERP and CRM strategy
Custom ERP development
Custom CRM development
AI copilots and assistants
Workflow and process automation
Forecasting and planning
Sales and service automation
Personalization and recommendations
ERP-CRM integration
Data, reporting and analytics
Security, roles and audit
Enterprise deployment and adoption
Challenges

AI-PoweredERP&CRMChallengesWeHelpSolve

Enterprises struggle with rigid ERP, fragmented CRM, manual workflows, poor data, integration complexity, adoption, security and scale. Our ERP and CRM solutions are engineered to solve these problems in real enterprise environments.

Rigid ERP That Doesn't Fit

Off-the-shelf ERP forces compromises. We build custom ERP modules and workflows that match how your business actually runs.

Fragmented Customer Data

Customer data lives across CRM, support, billing and marketing. We unify customer data and enable AI-powered personalization.

Manual, Repetitive Workflows

Teams spend hours on data entry, approvals, follow-ups and reporting. We automate workflows across ERP and CRM.

Poor Forecasting and Planning

Planning relies on spreadsheets. We build forecasting, demand planning and pipeline prediction with AI.

Integration Complexity

ERP, CRM, finance, HR and operations systems must work together. We build integrations that keep data and processes in sync.

Adoption and User Productivity

Enterprise systems are often hard to use. We design UX and AI assistance that improve adoption and productivity.

Services

AI-PoweredERP&CRMDevelopmentServices

End-to-end AI ERP and CRM services — from strategy and design to custom development, AI features, automation, integration, analytics, security and adoption.

ERP & CRM Strategy

Assess your processes, systems and goals, and define an ERP/CRM strategy, scope, AI priorities and roadmap.

Custom ERP Development

Build custom ERP modules for finance, procurement, inventory, manufacturing, projects and operations.

Custom CRM Development

Build custom CRM for sales, marketing, service, accounts and customer lifecycle management.

AI Copilots & Assistants

Embed AI copilots in ERP and CRM to help users find information, complete tasks and take action.

Workflow & Process Automation

Automate ERP and CRM workflows — approvals, routing, follow-ups, order processing and service tasks.

AI Forecasting & Planning

Build AI forecasting for demand, inventory, revenue, pipeline and capacity planning.

Sales & Service Automation

Automate sales and service workflows with AI — lead scoring, next-best-action, drafting and case handling.

Personalization & Recommendations

Personalize offers, products, content and next steps across CRM and commerce using AI.

ERP & CRM Integration

Integrate ERP, CRM, finance, HR, supply chain and third-party systems with reliable data flow.

Data, Reporting & Analytics

Build reporting, dashboards and analytics for ERP and CRM operations and performance.

Security, Roles & Audit

Implement access control, roles, segregation of duties, audit trails and compliance controls.

Deployment, Adoption & Support

Deploy enterprise systems, train users, drive adoption and support continuous improvement.

Solutions

AI-PoweredERP&CRMSolutionsWeDeliver

ERP and CRM solutions designed for specific functions, industries and business goals.

Custom ERP for Manufacturing

Build ERP for production planning, inventory, quality, maintenance and shop-floor operations.

Custom ERP for Distribution

Build ERP for procurement, warehousing, order management and logistics.

Custom ERP for Services

Build ERP for projects, resourcing, time, billing and utilization.

Custom ERP for Finance

Build finance modules for GL, AP, AR, budgeting, reporting and controls.

Custom CRM for B2B Sales

Build CRM for pipeline, accounts, contacts, activities and forecasting.

Custom CRM for Customer Service

Build CRM for ticketing, cases, SLAs, knowledge and service operations.

Custom CRM for Field Teams

Build CRM for field sales and service with offline support and mobile access.

AI ERP Copilots

Add AI copilots to ERP that help users find data, run reports and take action.

AI CRM Copilots

Add AI copilots to CRM that draft outreach, summarize accounts and recommend next steps.

ERP & CRM Integration

Integrate ERP and CRM with finance, HR, supply chain and third-party systems.

Customer 360 Platforms

Build unified customer data platforms that power CRM, service and marketing.

ERP/CRM Modernization

Modernize legacy ERP and CRM systems with modern architecture, UX, AI and integration.

ReadytoBuildAI-PoweredERPorCRM?

Whether you need a custom ERP, a custom CRM, AI copilots, workflow automation, forecasting or ERP-CRM integration — let's discuss your processes, systems, users and goals, and build an enterprise system that fits, assists and scales.

Explore Business Solutions
CTA illustration

ValueofAI-poweredERPandCRMdevelopment

Real outcomes enterprises see when ERP and CRM are engineered with AI at the core.

40%

reduction in manual work

AI copilots and workflow automation significantly reduce manual work across ERP and CRM.

30%

improvement in forecast accuracy

AI forecasting improves demand, inventory, revenue and pipeline accuracy.

25%

increase in sales productivity

Lead scoring, next-best-action and AI drafting improve sales productivity and conversion.

Process

OurAI-PoweredERP&CRMDevelopmentLifecycle

A structured lifecycle that takes an AI-powered ERP or CRM from assessment to deployment, adoption and continuous improvement.

Assessment & Strategy

We assess processes, systems, data and goals, and define the ERP/CRM strategy, scope and roadmap.

Process & UX Design

We design processes, roles, workflows and user experiences across ERP and CRM.

Architecture & AI Design

We design ERP/CRM architecture, data models, AI features, integrations and security.

Development

We build modules, workflows, AI features, integrations and reporting with engineering standards.

Integration & Data

We integrate ERP, CRM and surrounding systems, and migrate and align data.

Controls & Compliance

We implement roles, approvals, segregation of duties, audit trails and compliance controls.

Testing & Validation

We validate functionality, workflows, AI quality, performance, security and data accuracy.

Deployment & Adoption

We deploy, migrate data, train users and drive adoption across teams and locations.

Support & Continuous Improvement

We support, tune AI, add features, optimize performance and evolve the system over time.

Technology

AI-PoweredERP&CRMDevelopmentTechnologyStack

The platforms, frameworks and AI tools we use to build, integrate, deploy and operate ERP and CRM systems.

SAP
Oracle NetSuite
Microsoft Dynamics 365
Salesforce
HubSpot
Zoho
Odoo
React.js
Next.js
TypeScript
Tailwind CSS
React Native
Flutter
Python
Node.js
Java
C#/.NET
FastAPI
Spring Boot
REST APIs
GraphQL
OpenAI GPT-4o
Anthropic Claude 3.5
LangChain
LlamaIndex
Pinecone
pgvector
Elasticsearch
PostgreSQL
MongoDB
Snowflake
Power BI
Tableau
MuleSoft
Workato
Kafka
AWS
Azure
Google Cloud
Kubernetes
Terraform
CI/CD
Okta
Auth0
Project Types

AI-PoweredERP&CRMDevelopmentProjectTypesWeDeliver

From focused AI features to full custom ERP and CRM platforms.

ERP strategy and assessment
Custom ERP development
Custom CRM development
AI ERP copilot projects
AI CRM copilot projects
Workflow automation projects
AI forecasting and planning
Sales and service automation
ERP and CRM integration
Customer 360 platforms
ERP/CRM modernization
Long-term enterprise application partnerships
Architecture

AI-PoweredERP&CRMArchitectureCapabilities

The architectural patterns and engineering capabilities behind secure, scalable, AI-powered enterprise systems.

Modular ERP and CRM architecture
Multi-entity and multi-currency design
AI feature and copilot architecture
Workflow and rules architecture
Integration and event architecture
Data model and master data design
Reporting and analytics architecture
Role, permission and audit architecture
Security and compliance architecture
Scalability and performance design
Mobile and offline architecture
Observability and reliability
Security

Security,Privacy&ComplianceinAI-PoweredERP&CRM

ERP and CRM systems hold critical business and customer data and must meet security, privacy and regulatory requirements. We design security, privacy and compliance into the lifecycle from day one, aligned with your policies and regulatory obligations.

SSO, SAML and OIDC
Role-based access control
Segregation of duties
Encryption at rest and in transit
Dependency and vulnerability scanning
Secrets and key management
Prompt injection defenses for AI features
PII handling and data protection
Audit logging and traceability
Data retention and residency controls
SOC 2, SOX, GDPR and industry alignment
Penetration testing and remediation
Quality

QualityAcrosstheAI-PoweredERP&CRMLifecycle

ERP and CRM quality means accuracy, reliability, security, usability, AI quality, adoption and scale — validated continuously across the lifecycle.

Requirements and acceptance validation
Process and workflow validation
UX and usability testing
AI feature accuracy and safety testing
Data accuracy and migration validation
Integration and boundary testing
Performance and load testing
Security and controls testing
Compliance and audit review
Accessibility validation
Adoption and usage metrics
Continuous improvement and feedback loops
Collaboration

ATransparentAI-PoweredERP&CRMDevelopmentProcess

We maintain clear communication so stakeholders understand the processes, architecture, AI features, progress, costs and roadmap.

Defined project milestones
Process and requirements documentation
Design and architecture reviews
Sprint planning and reviews
AI feature and quality reviews
Security and compliance reviews
Task and issue tracking
Deployment and rollout planning
Post-launch support and iteration
Why Us

WhyChooseAustronixforAI-PoweredERP&CRMDevelopment

Enterprise process depth, AI engineering and integration strength — that's how we build ERP and CRM systems that fit and get adopted.

We understand finance, procurement, inventory, sales, service and operations processes — and build systems around them.

We build copilots, forecasting, lead scoring, next-best-action, document AI and automation into ERP and CRM.

We integrate ERP, CRM, finance, HR, supply chain and third-party systems reliably.

We build custom ERP and CRM or extend SAP, NetSuite, Dynamics 365, Salesforce and HubSpot.

Roles, approvals, segregation of duties, audit trails and compliance controls are built in.

We design UX, training and AI assistance that improve adoption and productivity.

We build enterprise systems that scale with entities, users, transactions and growth.

We support, tune AI, add features and evolve your ERP and CRM over time.

Engagement

EngagementModels

Flexible delivery models for everything from a focused AI feature to a long-term ERP/CRM program.

ERP/CRM Assessment

A focused assessment of processes, systems, data and AI opportunities with a roadmap and business case.

Ideal For

  • Process review
  • AI opportunity mapping
  • Build vs buy analysis
  • Roadmap planning

Fixed Price ERP/CRM Build

End-to-end delivery of a clearly defined ERP or CRM module, system or AI feature with design, build, integration and deployment.

Ideal For

  • Custom ERP modules
  • Custom CRM builds
  • AI copilot projects
  • Defined enterprise systems

Dedicated ERP/CRM Team

A dedicated team continuously designs, builds, integrates, ships and supports your ERP and CRM systems.

Ideal For

  • Long-term enterprise development
  • Multi-module programs
  • Continuous delivery
  • Enterprise programs

ERP/CRM Managed Services

Operate, maintain and evolve ERP and CRM with SLAs, support, AI tuning and continuous improvement.

Ideal For

  • System operations
  • Maintenance and support
  • AI tuning
  • Long-term partnerships
Deliverables

WhatYouGet

Every engagement produces clear, reviewable artifacts across strategy, design, architecture, development, AI features, integration, security and adoption.

ERP/CRM strategy and roadmap
Process and requirements documentation
UX and interface design
ERP/CRM architecture
Custom modules and workflows
AI copilots and assistants
AI forecasting and automation
ERP-CRM and system integrations
Data migration and master data alignment
Reporting and analytics dashboards
Roles, permissions and audit controls
Security and compliance controls
Testing and validation reports
Training and adoption materials
Deployment and observability setup
Ongoing support and improvement options
Benefits

BusinessBenefitsofAI-PoweredERP&CRMDevelopment

Faster operations, better decisions, higher productivity and stronger customer relationships — the outcomes AI ERP and CRM deliver.

Faster Operations

Automate workflows, approvals and data entry to speed up order-to-cash and service delivery.

Better Decisions

AI forecasting, analytics and insights improve planning, pipeline and operational decisions.

Higher Productivity

AI copilots and automation reduce manual work and help users complete tasks faster.

Stronger Customer Relationships

Customer 360, personalization and service automation improve retention and satisfaction.

Better Controls

Roles, segregation of duties, audit trails and compliance controls reduce risk.

Scalable Enterprise Foundation

Build ERP and CRM architecture that scales with entities, users, transactions and growth.

Integration

AI-PoweredERP&CRMforYourExistingSystems

You don't always need to replace your ERP or CRM. Existing platforms and systems can be extended, integrated and enhanced with AI features and automation.

Existing ERP and CRM assessment
AI feature and integration planning
AI copilot integration into existing systems
Workflow automation integration
Forecasting and planning integration
ERP-CRM and system integration
Data and Customer 360 integration
Security, roles and audit integration
Adoption and training support
ERP/CRM feature development
Post-Launch

AI-PoweredERP&CRMDevelopmentContinuesAfterLaunch

Launching ERP and CRM is the beginning of their operational lifecycle. Systems require monitoring, support, AI tuning, feature development, integration maintenance, security updates and continuous improvement.

System monitoring and support
AI feature and prompt tuning
Forecasting model updates
Workflow and automation improvements
Integration and dependency maintenance
Security and compliance updates
Performance and scaling optimization
Data quality and master data maintenance
New module and feature development
Analytics and reporting
Technical consulting and enablement
Scaling support
Long-term enterprise system evolution
FAQ

AI-poweredERPandCRMdevelopment:allyourquestionsanswered

It is the design and build of ERP and CRM systems with AI features — copilots, automation, forecasting, lead scoring, next-best-action and personalization — engineered for enterprise scale, security and adoption.

We offer ERP/CRM strategy, custom ERP development, custom CRM development, AI copilots, workflow automation, AI forecasting, sales and service automation, personalization, ERP-CRM integration, data and analytics, security and roles, and deployment and adoption.

Both. We build custom ERP and CRM systems, and we also extend and integrate SAP, NetSuite, Dynamics 365, Salesforce, HubSpot and other platforms.

We build copilots and assistants, workflow automation, demand and revenue forecasting, lead scoring, next-best-action, document AI, personalization and recommendations.

We integrate via APIs, events and middleware, align master data, and connect order-to-cash and lead-to-cash processes with monitoring.

We implement SSO, role-based access control, segregation of duties, approvals, audit trails and compliance controls aligned with SOX, SOC 2, GDPR and industry rules.

We design UX and AI assistance that reduce friction, provide training and enablement, and track adoption metrics to improve usage.

Yes. We modernize legacy systems — improving architecture, UX, integration and adding AI features — with phased migration and data alignment.

We report on cycle time, manual effort, forecast accuracy, sales productivity, service performance, cost and adoption — connected to business outcomes.

A focused module or AI feature can typically be delivered in 6–12 weeks. A broader ERP or CRM implementation with integrations, controls, data migration and AI usually takes 4–12 months depending on scope.

Yes. We plan and execute data migration, align master data and validate accuracy before cutover.

Yes. We provide monitoring, support, AI tuning, feature development, integration maintenance, security updates, performance optimization and continuous improvement after launch.

All industries

Tailored Industry Solutions, built for scale

We empower organizations across diverse sectors with custom technology architectures designed to solve unique operational challenges and accelerate market growth.

Industries We Serve

Advancing healthcare and
life sciences with technology.

We create secure and scalable digital solutions for healthcare providers, pharmaceutical organizations, biotechnology companies, and medical technology businesses.

  • Healthcare

    Healthcare platforms, patient portals, hospital systems, and digital health applications.

  • Pharmaceuticals & Biotech

    Research platforms, pharmaceutical operations, data management, and biotechnology solutions.

  • MedTech & Medical Devices

    Connected medical technology, device platforms, monitoring systems, and digital medical solutions.

Explore Industries
Healthcare and Life Sciences technology
Industries We Serve

Transforming financial services through
secure digital innovation.

We deliver secure, scalable, and intelligent technology solutions for banks, financial institutions, fintech companies, insurance providers, and digital payment businesses.

  • Banking & Financial Services

    Digital banking platforms, financial systems, customer portals, and enterprise solutions.

  • FinTech & Digital Payments

    Payment platforms, financial applications, transaction systems, and secure digital experiences.

  • Insurance & InsurTech

    Insurance platforms, automation, customer systems, claims management, and analytics.

Explore Industries
Financial Services digital solutions
Industries We Serve

Connecting commerce and
logistics through intelligent platforms.

We help commerce and logistics organizations improve customer experiences, automate operations, and gain real-time visibility across their business.

  • Retail & Consumer Goods

    Digital commerce, customer platforms, POS systems, inventory, and omnichannel experiences.

  • E-commerce & Marketplaces

    Scalable online stores, marketplaces, payment integration, and digital customer journeys.

  • Logistics & Supply Chain

    Fleet systems, shipment tracking, warehouse management, routing, and supply chain analytics.

Explore Industries
Commerce and Logistics technology
Industries We Serve

Modernizing industrial and
energy operations with smart technology.

We enable industrial and energy organizations to improve productivity, automate operations, and build more sustainable infrastructure.

  • Smart Manufacturing

    Industry 4.0, industrial IoT, automation, predictive maintenance, and production intelligence.

  • Energy & Utilities

    Energy management, utility platforms, monitoring systems, analytics, and infrastructure technology.

  • CleanTech & Sustainability

    Renewable energy technology, environmental monitoring, sustainability analytics, and resource optimization.

Explore Industries
Industrial and Energy technology
Industries We Serve

Building digital experiences across
technology, media & real estate.

We build modern digital products for software companies, telecom providers, media organizations, gaming businesses, and the real estate sector.

  • High-Tech & SaaS

    SaaS platforms, enterprise software, cloud applications, APIs, and emerging technologies.

  • Media, Entertainment & Gaming

    Streaming platforms, content systems, gaming experiences, interactive media, and digital entertainment.

  • Telecom & Real Estate

    Communication platforms, telecom systems, PropTech, property platforms, and real estate technology.

Explore Industries
Technology Media and Real Estate solutions
Industries We Serve

Empowering public, education and
professional services with technology.

We help governments, educational institutions, and professional organizations modernize workflows, improve accessibility, and deliver better digital services.

  • Government & Public Sector

    Digital government services, citizen platforms, public systems, and secure infrastructure.

  • EdTech & Higher Education

    Learning platforms, university systems, virtual classrooms, student portals, and education technology.

  • Professional & Legal Services

    Business workflow platforms, document systems, client portals, automation, and professional technology.

Explore Industries
Public Education and Professional Services technology

Request for Services

As enterprises embrace AI at scale, we’re helping them transform data into intelligence, insights into action, and potential into growth. Tell us a bit more about yourself, so we can explore what’s possible together.

  • info@austronixunity.in

  • (+91) 81449-80851

  • India

What happens next?

  1. 1

    We'll carefully review your requirements and assess the best path forward.

  2. 2

    One of our dedicated experts will reach out to you within 24 hours.

  3. 3

    We'll schedule a comprehensive discovery call to deeply understand your project goals.

  4. 4

    We'll deliver a tailored AI strategy, technical proposal, and project roadmap.

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